These cards summarise the core privacy principles that guide every decision we make about your personal data. Full details are in the policy sections below.
All personal data stored by pak265 — including CNIC details, contact information, and financial records — is protected using AES-256 encryption at rest and TLS 1.3 encryption in transit. Your data is never stored in plain text.
pak265 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used exclusively to operate and improve the pak265 platform and to meet our legal obligations.
You have the right to access, correct, export, and request deletion of your personal data held by pak265. These rights can be exercised by contacting pak265 support directly after pak265 login or via email to our data protection team.
pak265 collects only the personal data that is strictly necessary to operate the platform, verify your identity, process transactions, and comply with our licensing and anti-money-laundering obligations. We do not collect data speculatively.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and our licensing authority. Financial transaction records are retained for a minimum of five years as required for AML compliance.
In the unlikely event of a data security breach that affects your personal data, pak265 will notify affected players promptly and take immediate steps to contain the breach, assess its impact, and report to the relevant regulatory authority as required.
pak265 is an online sports betting and casino platform operated under an international gaming licence and serving players across Pakistan, including Karachi, Lahore, Islamabad, Faisalabad, and Rawalpindi. References to "pak265", "we", "us", or "our" in this Privacy Policy refer to the licensed entity operating the pak265 platform at https://pak265.org.
pak265 acts as the data controller in respect of all personal data collected through the pak265 platform, mobile interface, and any communications you have with our support team. As data controller, pak265 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.
If you have any questions about this Privacy Policy or wish to exercise any of your data rights, you may contact our Data Protection Officer at the contact details provided in Section 14 of this Policy.
When you create a pak265 account, we collect the personal information you provide during the registration process. This includes your legal full name as it appears on your Pakistani CNIC, your date of birth, your Pakistani mobile number, your email address, and your residential city. This data is required to create and maintain your account and cannot be omitted.
To comply with our licensing obligations and anti-money-laundering requirements, pak265 is required to verify the identity of all players before enabling real-money deposits and withdrawals. KYC verification requires submission of a legible copy of both sides of your Pakistani CNIC. For high-volume accounts, we may additionally request proof of address and documentation relating to source of funds. KYC documents are processed by our compliance team and stored securely in accordance with Section 7 of this Policy.
pak265 collects data relating to all financial transactions carried out on your account. This includes deposit amounts, deposit timestamps, payment method identifiers (such as your JazzCash or EasyPaisa mobile number or bank account reference), withdrawal requests, withdrawal amounts, and transaction reference numbers. This data is retained for a minimum of five years as required by our AML compliance obligations.
pak265 maintains a full record of your betting and gaming activity on the platform, including all bets placed, bet amounts, odds accepted, results, winnings, bonus usage, and game session data. This data is used for account management, dispute resolution, responsible gaming monitoring, and platform improvement purposes.
When you access pak265, our systems automatically collect certain technical data about your device and connection. This includes your IP address, device type and operating system, browser type and version, screen resolution, referring URL, and session timestamps. This data is used for security monitoring, fraud prevention, and platform optimisation.
If you contact pak265 via live chat, email, or any other support channel, we retain a record of that communication including its content, timestamp, and resolution. This data is used for quality assurance, dispute resolution, and to maintain continuity of support service.
What we do not collect: pak265 does not collect or store full payment card numbers, CVV codes, or banking PINs. Payment processing for methods such as JazzCash, EasyPaisa, and HBL is handled by the respective payment provider, and pak265 receives only a tokenised transaction reference. We never have access to your full payment credentials.
| Data Category | Examples | Collected At |
|---|---|---|
| Identity | Full name, CNIC, date of birth | Registration & KYC |
| Contact | Mobile number, email address, city | Registration |
| Financial | Transaction records, payment references | Deposit / Withdrawal |
| Gaming Activity | Bet history, game sessions, bonus usage | Ongoing Platform Use |
| Technical | IP address, device info, browser data | Every Platform Visit |
| Communications | Support chat logs, email correspondence | When You Contact Us |
pak265 uses your personal data only for the purposes described in this Policy. We do not use your data in ways that are incompatible with those purposes without first obtaining your consent or having a separate legal basis to do so.
pak265 processes your personal data under one or more of the following legal bases, depending on the specific processing activity:
If you would like to know the specific legal basis that pak265 relies on for any particular processing activity not addressed explicitly in this Policy, please contact our Data Protection Officer as described in Section 14.
pak265 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Period. This is a firm commitment and not subject to exception.
pak265 shares personal data with a limited set of trusted third-party service providers who assist us in operating the platform. These include identity verification providers who process KYC documents, payment processors who handle deposit and withdrawal transactions, cloud infrastructure providers who host the platform, customer support software providers, and fraud detection and AML screening services. All service providers are required to process personal data solely on pak265's documented instructions and are contractually prohibited from using pak265 player data for any other purpose.
pak265 may be required to disclose personal data to its licensing authority, financial intelligence units, law enforcement agencies, or courts of competent jurisdiction. Such disclosures are made only to the extent required by applicable law or a valid legal order, and pak265 will notify the affected player of any such disclosure where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or substantially all of pak265's assets, player personal data may be transferred to the acquiring entity. In such circumstances, pak265 will notify affected players via the registered email address and provide the option to request account closure and deletion of personal data prior to the transfer taking effect, where technically feasible.
Data sharing safeguards: Every third party with whom pak265 shares player data is subject to a data processing agreement containing strict confidentiality, security, and purpose-limitation obligations. pak265 conducts due diligence on all service providers before granting access to player data.
Cookies are small text files placed on your device when you visit a website. pak265 uses cookies and similar technologies (such as local storage and session tokens) to maintain your authenticated session, remember your preferences, detect fraud, and gather anonymised analytics about platform usage.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session authentication, login state, security tokens | No — platform cannot function without these |
| Functional | Language preference, display settings, remembered deposit method | Yes — some features may be affected |
| Analytics | Anonymised page visit data, session duration, feature usage | Yes — no impact on core platform use |
| Fraud Prevention | Device fingerprinting, anomaly detection, AML screening signals | No — required for platform security |
You may manage non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies selectively. Please note that disabling strictly necessary or fraud prevention cookies may prevent you from accessing certain features of the pak265 platform, including the ability to log in and place bets. pak265 does not use third-party advertising cookies or behavioural tracking technologies for the purpose of serving targeted advertisements.
pak265 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law or our licensing authority.
| Data Type | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML & licensing obligation |
| KYC documents | 5 years from date of submission | AML regulatory requirement |
| Financial transaction records | Minimum 5 years | AML & tax compliance |
| Betting activity records | Duration of account + 3 years | Dispute resolution & licensing |
| Support communications | 3 years from date of communication | Quality assurance & disputes |
| Marketing consent records | Until consent withdrawn + 3 years | Legal evidence of consent |
| Technical / device logs | 90 days (rolling) | Security & fraud monitoring |
Upon expiry of the applicable retention period, pak265 will securely delete or irreversibly anonymise personal data in accordance with its data disposal procedures. Where anonymisation is used, the anonymised data may be retained indefinitely for statistical and analytical purposes as it no longer constitutes personal data.
As a pak265 player, you have the following rights in respect of your personal data. These rights are available to all players and can be exercised free of charge by contacting pak265 support or our Data Protection Officer as described in Section 14.
Identity verification for data requests: To protect your privacy, pak265 will verify your identity before processing any data rights request. You will be asked to confirm your registered mobile number and email address, and in some cases to provide a brief identity verification step consistent with our standard KYC process. This is to ensure that data is only disclosed to, or deleted at the request of, the genuine account holder.
pak265 employs a layered security architecture to protect player personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include, but are not limited to:
Your responsibility: While pak265 takes every reasonable step to protect your data on our end, you also play an important role. Keep your pak265 account password strong and unique, enable 2FA after pak265 login, and never share your login credentials with anyone. Contact pak265 support immediately if you suspect unauthorised access to your account.
The pak265 platform is strictly restricted to individuals who are 21 years of age or older. pak265 does not knowingly collect, process, or retain personal data from any person under the age of 21. The 21+ age restriction is enforced through our registration process and KYC verification procedures.
Underage Registration: If pak265 becomes aware that personal data has been collected from a person under the age of 21, the account will be immediately closed, all data will be securely deleted, and the incident will be reported to our licensing authority as required. If you believe a minor may have registered on pak265, please contact us immediately at the details in Section 14.
pak265 is primarily operated for players in Pakistan. However, some of our third-party service providers — including cloud infrastructure and identity verification providers — may process personal data in jurisdictions outside Pakistan. Where such transfers occur, pak265 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to the protections described in this Policy.
Safeguards for international transfers include contractual obligations requiring the recipient to maintain data protection standards consistent with applicable law, data processing agreements containing standard contractual clauses where appropriate, and due diligence assessments of the data protection frameworks in recipient jurisdictions. If you would like further information about the specific safeguards applied to any particular international transfer of your data, please contact our Data Protection Officer.
The pak265 platform does not contain links to third-party websites for commercial or advertising purposes. All navigation on the pak265 platform remains within the pak265 domain. This Privacy Policy applies exclusively to data collected and processed by pak265 through the pak265 platform and its associated communications channels.
To the extent that any third-party service provider's interface is accessible through a pak265 integration — for example, a JazzCash or EasyPaisa payment gateway — that provider's own privacy policy governs the processing of any data you provide directly to them during the payment process. pak265 recommends reviewing the privacy policy of any payment provider you use.
pak265 reserves the right to update this Privacy Policy at any time. Where changes are material — for example, changes to the categories of data we collect, the purposes for which we use it, or the third parties with whom we share it — pak265 will notify registered players via email to the address on file at least seven calendar days before the changes take effect.
Non-material changes, such as corrections to typographical errors or clarifications of existing provisions that do not alter the substance of the Policy, may take effect immediately upon publication. The "Effective Date" at the top of this Policy reflects the date of the most recent revision. We recommend reviewing this Policy periodically to stay informed about how pak265 handles your personal data. Your continued use of the pak265 platform following the effective date of any revision constitutes acceptance of the updated Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to raise a data protection concern, please contact the pak265 Data Protection Officer using the following details:
pak265 is committed to resolving all data protection queries and rights requests promptly and fairly. If you are not satisfied with the response you receive from our Data Protection Officer, you have the right to escalate your complaint to the data protection supervisory authority in the relevant jurisdiction, or to the dispute resolution service operated by our licensing authority.
All data rights requests must be submitted by the registered account holder and will be subject to identity verification before processing. pak265 will not action data requests submitted by third parties on behalf of an account holder unless a valid power of attorney or equivalent legal authorisation is provided.